At Hot Yoga Club, we no longer charge late cancellation or no-show fees. However, we ask all members to be mindful of class capacity and respectful of fellow members and instructors by keeping your schedule up to date.
Pre-Registration & Cancellations
Pre-registration is strongly encouraged for all classes due to limited space. If you need to cancel your reservation, please do so at least 2 hours before class start time. You can cancel your class through your MindBody account or by emailing us at HYC.management@hotyogaclubchico.com. Please include your full name, the date, and time of the class you’re canceling. Note: We do not accept phone or voicemail cancellations.
How to Cancel Your Class Reservation (MindBody)
- Log into your MindBody account
- Go to MY INFO
- Click MY SCHEDULE
- Click CANCEL next to the class you wish to cancel
You will receive an email confirmation once your cancellation is successful. If you’re unsure whether your cancellation went through, feel free to email us directly.
Late Cancellations & No-Shows
While we no longer charge a fee for late cancels or no-shows, we ask that you:
- Always cancel your reservation, even if it’s within the 2-hour window
- Avoid holding spots in class that you’re unsure you can attend
- Be considerate of waitlisted members who may want your spot
- Understand that our instructors are paid based on class attendance
Being proactive with your schedule supports a smooth experience for everyone.
Waitlist Policy
If a class is full, you may join the waitlist. If a spot opens up, the first person on the list is automatically added to the class. You’ll receive a text or email notification if you’re signed up for alerts.
Once you’re moved into a class:
- You are responsible for either attending or canceling
- If you no longer wish to attend, please remove yourself or email us to cancel
- If you are added to class and don’t cancel or show up, it still counts as a no-show
To check your waitlist status:
- Log into MindBody
- Go to MY INFO > MY SCHEDULE
- If you’ve been moved into class, you’ll see “WAITLIST UNCONFIRMED”
Can’t make it after being added? Email us ASAP so we can offer your spot to someone else.
Questions or Concerns?
We’re happy to help! For any cancellation issues or questions about your schedule, email: HYC.management@hotyogaclubchico.com
